Terms of service
Gahna Kothi – Terms of Service
Last Updated: October 2025
OVERVIEW
Welcome to Gahna Kothi!
The terms “we”, “us” and “our” refer to Gahna Kothi. Gahna Kothi operates this website and store — including all related information, content, features, tools, and products — to provide you, our valued customer, with a trusted and luxurious jewellery shopping experience (the “Services”).
Gahna Kothi is powered by Shopify, which enables us to securely provide these Services to you.
The following Terms of Service (“Terms”) describe your rights and responsibilities when you use our website.
By accessing or purchasing from Gahna Kothi, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are of legal age to form a binding contract in your jurisdiction. You agree to provide accurate information and are solely responsible for maintaining the confidentiality of your account credentials and activities under your account.
SECTION 2 – OUR PRODUCTS
We make every effort to display our jewellery accurately, but variations in color, texture, and polish may occur due to device settings or lighting. Product descriptions and pricing are subject to change at any time without notice.
SECTION 3 – ORDERS
Placing an order means you’re offering to purchase an item. We reserve the right to accept or decline any order at our discretion. Orders are confirmed only after successful payment processing.
All orders are subject to our Return & Refund Policy.
SECTION 4 – PRICES AND BILLING
Prices are displayed in Indian Rupees (₹) unless stated otherwise. Taxes, duties, or shipping charges may apply.
You agree to provide complete and accurate billing and payment information. All transactions are securely processed through Shopify’s payment system.
SECTION 5 – SHIPPING AND DELIVERY
We aim to deliver all jewellery safely and on time. However, delays may occur due to courier, customs, or unforeseen events. Once shipped, risk of loss passes to the customer.
SECTION 6 – INTELLECTUAL PROPERTY
All logos, designs, images, and text on this site are the exclusive property of Gahna Kothi. Unauthorized copying or commercial use is strictly prohibited.
SECTION 7 – OPTIONAL TOOLS
We may offer optional tools (like sizing guides or live chat) provided by third parties. Use them at your own discretion and responsibility.
SECTION 8 – THIRD-PARTY LINKS
Our site may contain links to third-party websites. We are not responsible for their content, security, or policies. Always read their terms before engaging.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Gahna Kothi is powered by Shopify. However, all purchases are directly between you and Gahna Kothi. Shopify is not responsible for any product issues, disputes, or refunds.
SECTION 10 – PRIVACY POLICY
Your personal data is protected as per our Privacy Policy. Some information may also be processed by Shopify in accordance with their Privacy Policy.
SECTION 11 – FEEDBACK
By submitting any feedback, reviews, or ideas, you grant Gahna Kothi the right to use them for promotional or service improvement purposes without compensation.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
We reserve the right to correct any errors in descriptions, pricing, or availability and to cancel affected orders without prior notice.
SECTION 13 – PROHIBITED USES
You agree not to use our website for any unlawful, fraudulent, or harmful activities, including spreading malware, infringing on intellectual property, or misleading others.
SECTION 14 – TERMINATION
We reserve the right to suspend or terminate your account if you breach these Terms.
SECTION 15 – DISCLAIMER OF WARRANTIES
Our Services and jewellery are provided “as is” and “as available” without warranties of any kind, unless otherwise stated.
SECTION 16 – LIMITATION OF LIABILITY
Gahna Kothi shall not be liable for indirect, incidental, or consequential damages resulting from your use of our website or purchases.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Gahna Kothi, Shopify, and affiliates against any claims arising from your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any part of these Terms is found unenforceable, the remainder shall still apply.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
These Terms represent the full understanding between you and Gahna Kothi and replace all prior agreements.
SECTION 20 – ASSIGNMENT
You may not transfer your rights or obligations under these Terms without our consent.
SECTION 21 – GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of India. Disputes will be subject to the jurisdiction of courts in Jaunpur, Uttar Pradesh.
SECTION 22 – CHANGES TO TERMS
We may update these Terms occasionally. Please check this page periodically. Your continued use after changes constitutes acceptance.
SECTION 23 – CONTACT INFORMATION
For questions about these Terms, please contact us:
Gahna Kothi
📧 gahnakothiwebsite@gmail.com
📍 Gahna Kothi Showroom, Jaunpur, Uttar Pradesh, India
GSTIN: 09ABCFG8627Q1ZM
