Shipping policy
Gahna Kothi – Shipping Policy
Last Updated: October 2025
1. Overview
At Gahna Kothi, we value your trust and strive to deliver your jewellery safely, securely, and on time. This Shipping Policy outlines how and when your orders will be delivered, along with pickup and eligibility details.
2. Free Shipping
We are pleased to offer free shipping on all orders across India — no minimum purchase required.
All items are carefully packaged with full insurance until they reach you.
3. Delivery Time
Orders are usually processed and dispatched within 2–3 business days after payment confirmation.
Once shipped, your jewellery will typically arrive within 7–8 business days (excluding Sundays and public holidays).
Please note that delivery times may vary depending on your location and courier service availability.
4. Free In-Store Pickup (Recommended)
As we specialize in real gold, silver, and diamond jewellery, we highly recommend choosing our free showroom pickup option.
You can pick up your order directly from our showroom for faster, safer, and more personalized service.
📍 Gahna Kothi Showrooms
Jaunpur, Uttar Pradesh, India
5. Return & Refund Eligibility
Our Return and Refund Policy allows returns within 14 days of delivery — only under the specific terms and conditions outlined in that policy.
Please review our full Return and Refund Policy for eligibility, documentation, and product condition requirements before initiating a return.
6. Order Tracking
Once your order ships, you will receive a tracking ID via email or SMS so you can monitor your shipment status in real time.
7. Delays & Liability
While we do our best to ensure timely delivery, Gahna Kothi is not responsible for delays caused by courier issues, customs clearance, or circumstances beyond our control (such as natural disasters or transport strikes).
8. Contact Us
For questions related to your shipment or pickup, please contact us at:
